VAULTED NERDAnswers, unboxed.
The practical details behind buying, selling, shipping, and collecting with Vaulted Nerd.
Are your collectibles authentic?+
Yes. Every listing passes our category-specific review before publication. Read our Vault Standard for the full process.
How quickly do orders ship?+
In-stock orders are normally prepared in 1–2 business days. You’ll receive tracking after the first carrier scan.
Can I sell an entire collection?+
Absolutely. Use the collection appraisal form with the category, approximate size, and standout items. We’ll guide the next step.
Do you accept returns?+
Eligible items may be returned within 14 days in their original condition. Opened sealed products and final-sale items are excluded.
How are conditions determined?+
We inspect the surfaces, edges, packaging, functionality, and other category-specific details, then describe flaws that affect a collector’s decision.
Can you find a specific item?+
Send a grail request through the contact page. We can’t promise a find, but we’ll keep it on our sourcing list.